Policies for Tenants:

Trash Policy:

All trash should be bagged and placed curbside in front of 2 Otis Place after 5pm on Sunday & Thursday evenings; trash is picked up Monday and Friday mornings. Trash should NEVER be left in the hallways or around the building.

If you need to dispose of a large item you must contact the City of Boston to coordinate. Most large items will be picked up on regular trash days but there are exceptions. For more information please visit www.cityofboston.gov.

Recycling Program:

The City allows Beacon Hill residents to dispose of their recycling in COB authorized clear plastic bags. You may purchase these bags in authorized retailers throughout Boston. For more information please visit: this page. Recycling follows household trash pickup schedules.

Mailbox Labels:

You must put the names of every named lessee inside the mailbox. DO NOT put labels on the outside of the boxes. You should receive a mailbox key with your apartment keys; contact the office if you did not receive one.

Online Portal Activation:

You will receive an e-mail invitation to activate your online portal. If you rent a parking space, YOU MUST create a second account for that space. Assuming you use the same login credentials, the system will recognize it and merge both apartment and parking accounts under that login. IMPORTANT: Payments must be made separately by selecting "View Another Unit" on your portal.

Rent is due on the 1st of every month. Rent received after the 1st is subject to a late fee, per your lease agreement.

Utility Companies:

  • Electricity: Eversouce 800.592.2000
  • Gas: National Grid 800.732.3400
  • Gas (Emergency): National Grid Emergency Hotline 800.231.5325
  • Phone Service: Verizon 800.870.9999
  • Cable Television & Internet: Comcast 800.266.2278
You must call to set up utility accounts in your name prior to your move-in.

Maintenance Requests:

You MUST submit maintanence requests through the online portal, email to maintenance@parkpmg.com, or by phoning the office. No other means of reporting issues is valid.

Bedbugs Warning:

While it is tempting to take second hand furniture during a move, please think twice before doing so. Bed bugs infestations are on the rise and a common way to pick them up is through used furniture.

Property imaged needed